FedEx Office Comparison and Review

Pros:

• Easy to upload design
• Can use pre-designed templates from the provider
• Can create your design from scratch with their editor
• Free shipping available
• Faster shipping option available: 3-Day

Cons:

• Cannot download a blank template
• Free PDF proof not available
• Free samples not available
• Minimum order size of 250 for brochures, flyers, and postcards (Market Standard is 50 items)

Conclusion:

FedEx Office offers low-priced paper marketing materials and stationery, and they have high-priced promotional materials and signs and banners. FedEx Office offers a range of printed products across all categories. FedEx Office lets you upload and print an existing design, and they also offer a design tool to help you create your design for some products. We found it very easy to upload an existing design, but they do not offer a free PDF proof of your design or free paper samples, which we consider to be market standards. FedEx Office also offers a mailing service (i.e. they will print, address, and mail the products for you).

We found their customer support to be above average quality. FedEx Office has a standard shipping time of 7 business days, which meets our Market Standard shipping time of one week. FedEx Office is one of the only providers we reviewed that offers a free shipping option.

Design and Printing

FedEx Office lets you upload your existing design as PDF, AI, PSD, BMP, CDR, CLK, or G files. We found uploading a design to be a very easy process. FedEx Office provides predesigned templates for flyers, postcards, and brochures. FedEx Office allows you to create your own design using their design tool for brochures, flyers and postcards. Their design tool includes a WYSIWYG editor with drag-and-drop text and image manipulation and shows cut-and-bleed lines. FedEx Office does not allow you to download blank templates that you can edit with your own software, which does not meet our Market Standard.

FedEx Office offers digital printing and not offset printing. Offset printing is a process in which a plate makes an inked impression on a rubber-blanketed cylinder, which in turn transfers it to the paper. Offset printing offers higher image quality, is more cost effective when ordering large quantities, and is better for larger prints. Digital printing is a process in which the data and images are printed directly from the computer onto paper. It has shorter turnaround time, is more cost effective when ordering small quantities, and is better for customized printing.

Brochures

You can order 250-5,000 brochures with FedEx Office. An order of 250 brochures costs $199.99, and the price per brochure decreases as you order a larger quantity. FedEx Office offers 1,105 templates for designing your brochure. Brochures are printed with an aqueous coating paper finish.

Flyers

You can order 250-5,000 flyers with FedEx Office. An order of 250 flyers costs $199.99, and the price per flyer decreases as you order a larger quantity. FedEx Office offers 796 templates for designing your flyer. Flyers are printed with an aqueous coating paper finish. A writing wizard is available to help you create your text.

Postcards

You can order 250-5,000 postcards with FedEx Office. An order of 250 postcards costs $99.99, and the price per postcard decreases as you order a larger quantity. FedEx Office offers 1,282 templates for designing your postcards. Postcards are printed with an aqueous coating paper finish.

Shipping

Standard shipping takes 7 business days, which meets our Market Standard, and is free, which is a plus. 3-day expedited shipping is available for $30. Shipping costs may vary with location.

Proofs & Samples

FedEx Office does not offer PDF proofs or free paper samples, which does not meet our Market Standard.

Additional Paper Marketing Materials

In addition to brochures, flyers and postcards, FedEx Office offers business cards, menus, booklets, and door hangers.

Customer Support

Phone and email customer are available 24/7, but live chat is not available. We experienced no wait time with phone support, and email support responded to our inquiries within two hours. We found quality of customer support to be above average. FedEx Office offers a money-back guarantee, which meets our Market Standard.